Last updated: 16th July 2025

HI Lashes Training Academy (“we”, “us”, or “our”) is committed to protecting your privacy. This policy explains how we collect, use, and protect your personal information when you use our website.

⸻

1. Who We Are

Business name: HI Lashes Training Academy

Owner: Helen Insley

Website: hilashestrainingacademy.co.uk

Business address: 12 Dovecliff Road, Stretton, Burton-on-Trent, DE13 0DH

Email: [email protected]

⸻

2. What Data We Collect

We collect the following personal information:

• Full name

• Email address

• Phone number

• Billing address

• Payment information (processed securely through Stripe or PayPal)

⸻

3. How We Collect Your Data

We collect your data when you:

• Sign up for a course

• Fill out a contact form

• Make a payment

• Interact with the site (cookies, analytics)

⸻

4. Why We Collect Your Data

We collect and use your data to:

• Process course enrolments and payments

• Send you updates, reminders, and support emails

• Improve your experience on the site

• Share occasional marketing emails (only if you’ve agreed)

⸻

5. Who We Share Your Data With

We only share your data with trusted third parties who help us run the business:

• Stripe and PayPal for secure payments

• Email services for course communication

• Analytics tools to understand how visitors use our website

We don’t sell or trade your personal information.

⸻

6. How Long We Keep Your Data

We keep student records for up to 6 years, mainly for legal and tax purposes.

You can ask us to delete your data at any time, unless we’re required to keep it by law.

⸻

7. Your Rights

Under UK data protection laws, you have the right to:

• Access the personal data we hold about you

• Ask for it to be corrected or deleted

• Withdraw your consent at any time

• Complain to the ICO if you’re unhappy with how we’ve handled your data

⸻

8. How We Protect Your Data

Your data is stored securely.

Our website uses SSL encryption.

Only authorised people have access to your personal information.

⸻

9. Cookies

We use cookies to:

• Improve how the website works

• Analyse site traffic and visitor behaviour

You can disable cookies in your browser settings at any time.

⸻

10. Contact Us

Got questions about your data or this policy?

Email: [email protected]